Trust Center
At Persona, user trust and transparency is at the forefront of everything we do. Learn more about our security, privacy, and compliance practices.
Data Privacy
Learn more about how your data including emails and contacts are stored securely.
Encryption
Discover our encryption standards for keeping your communications safe.
Responsible AI
As with any AI product, we are committed to using AI tools responsibly.
Compliance
See how we comply with GDPR, CCPA, and other privacy regulations.
Additional Security Measures
Beyond encryption and compliance, we implement multiple layers of security to protect your data.
Regular Security Audits
We conduct regular third-party security audits to identify and address potential vulnerabilities.
24/7 Monitoring
Our systems are monitored around the clock to detect and respond to any security threats.
Incident Response
We have a comprehensive incident response plan to quickly address any security issues.
Access Controls
Strict access controls ensure only authorized personnel can access customer data.
Enterprise Control & Customization
Enterprise customers have complete control over their data, security, and compliance requirements. Customize Persona to meet your organization's specific needs.
Custom Data Retention
Set custom data retention policies that align with your organization's requirements. Control how long emails, calendar data, and other information are stored.
SSO/SAML Integration
Secure single sign-on (SSO) and SAML integration for seamless authentication. Integrate with your existing identity provider for centralized access control.
Role-Based Access Control
Granular permissions and role-based access control ensure team members only have access to the features and data they need.
Custom Email Subdomain
Use your own email subdomain for all Persona communications, maintaining brand consistency and improving deliverability.
Dedicated Account Manager
Work with a dedicated account manager who understands your organization's needs and can help configure Persona to meet your specific requirements.
Advanced Admin Tools
Comprehensive admin dashboard with advanced controls for managing users, monitoring usage, and configuring organization-wide settings.
Complete Control Over Your Data
Enterprise customers have full control over data retention, access policies, and compliance configurations. Work with your account manager to set up:
Data Processing Agreements (DPA)
Custom DPAs that outline our data handling practices and compliance commitments specific to your organization.
Business Associate Agreements (BAA)
HIPAA-compliant BAAs for healthcare organizations that need to handle protected health information (PHI).
Always in control. Never a bad email.
Persona won't send an email you wouldn't. With built-in guardrails and total transparency, you always know what's being sent, when, and why.
AI Guardrails
All of our AI systems are supplemented by algorithms and carefully designed guardrails. Each workflow is fine-tuned to prevent errors, enforce consistency, and keep emails professional. Persona doesn't just generate text. It operates within clear boundaries to ensure every message meets your standards. Every model is run through dozens of hours of testing before it's put into production, so you can trust the output from day one.
Legal Documents
Certifications
- GDPR Compliant
- CCPA Compliant
- HIPAA Ready